July 18, 2025

Human Skills that Will Matter Most in the Age of AI for Pharmacovigilance

Drug Safety & PV

Wilmington, NC - As artificial intelligence revolutionizes pharmacovigilance, automating signal detection, narrative processing, and data integration, it’s the uniquely human skills that will determine success in this evolving landscape. Here's a breakdown of the essential proficiencies that will help pharmacovigilance professionals thrive alongside AI.

1. AI Literacy & Technical Acumen – Comprehending and validating AI output through a clinical lens ensures that technological promise becomes real-world reliability.

• Understanding AI systems – professionals must grasp fundamentals of machine learning, NLP, and deep learning to interact meaningfully with AI tools.

• Critical troubleshooting – being able to identify errors in AI output, initiate retraining, and understand algorithmic limits is vital.

• Guardrail implementation – roles will require ensuring AI outputs are traceable, explainable, and safe—especially when using LLMs in high-stakes safety tasks.

2. Critical Thinking & Clinical Judgment – At the intersection of data and real-world impact, human judgment safeguards against overreliance on black-box systems.

• Final causality decisions – AI can flag potential signals, but seasoned experts must apply clinical reasoning to verify links between drugs and adverse events .

• Contextual nuance – interpreting narrative reports with their idioms, context, and subtleties requires deep domain expertise.

• Ethical oversight – ensuring patient safety isn’t driven solely by automation but by informed human judgment.

3. Collaboration & Interdisciplinary Communication – AI can process data, but only humans can contextualize insights, explain decisions, and align systems with strategic goals.

• Bridging worlds – collaborating with data scientists, AI developers, and regulatory professionals fosters seamless AI integration.

• Cross-functional coordination – developing feedback loops between technologists and clinicians improves AI tools’ accuracy and relevance.

• Stakeholder communication – clearly explaining AI outputs to colleagues, authorities, and patients is key to maintaining confidence and compliance .

4. Ethical Oversight & Regulatory Savvy – Ethical vigilance protects patients and organizations from hidden pitfalls in data and algorithmic decision-making.

• Fostering explainability – demand for transparent AI (“explainable AI”) is growing in healthcare environments.

• Continuous regulatory compliance – tracking evolving global regulations, such as the EU AI Act, is critical.

• Bias detection & guardrails – human oversight is essential to detect AI biases and ensure safe AI deployment.

5. Adaptability & Lifelong Learning – Flexibility and a growth mindset ensure that professionals and organizations evolve as AI capabilities do.

• Commitment to continuous training – regular upskilling through courses, workshops, and industry events keeps professionals ahead.

• Cultural openness – embracing AI as a collaborative partner rather than a threat encourages innovation.

• Reengineering workflows – adapting legacy processes to leverage AI strengths requires people who can guide organizational transformation.

6. Communication & Emotional Intelligence – Trust is earned through transparent, thoughtful interaction, not through automated outputs alone.

• Clear, concise reporting – presenting complex AI insights in accessible language is essential for diverse stakeholders.

• Building trust – empathetic communication reassures partners and patients that AI is enhancing, not replacing, human care .

• Encouraging collaboration – emotional intelligence and leadership skills foster trust and engagement during AI transitions.

Why These Skills Matter Now

• AI accelerates volume, not nuance: As routine tasks are automated, the need for human judgment grows. AI won’t replace expertise, it will spotlight it .

• Regulatory scrutiny is ramping up: AI tools must be transparent, auditable, and ethically sound, and humans are the architects and auditors of this integrity .

• Human-AI synergy transforms safety: Continuous feedback between experts and AI systems yields more accurate models, reducing false positives and bias .

Practical Recommendations

1. Launch AI literacy programs for PV teams – cover the basics of NLP, ML, LLM guardrails, and explainability.

2. Embed humans into AI processes – incorporate medical oversight in algorithm validation and decisions.

3. Create cross-functional teams – blend pharmacovigilance professionals, data scientists, ethicists, and regulators.

4. Invest in ongoing education – encourage participation in conferences, certifications, and regulatory updates.

5. Redesign workflows – map existing processes to harness AI’s strengths and define new, meaningful human roles.

In Conclusion

The future of pharmacovigilance is not just about smarter machines, it’s about resilient, empathetic, knowledgeable humans guiding those machines. Critical thinking, emotional intelligence, AI literacy, and ethical oversight are the human skills that will make AI not only possible, but powerful.

By mastering these competencies, pharmacovigilance professionals can ensure that AI enhances, rather than erodes, patient safety, integrity, and trust.

-Evan Hansberry, Director, Prestige Scientific

About Prestige Scientific:

Prestige Scientific is an executive search firm that advises our clients on recruiting impactful leaders. We provide our clients with a performance-based hiring system that identifies leaders with past success meeting similar corporate objectives as their own, while overcoming challenges and adhering to critical timelines. We have dedicated experts in eleven practice areas that mirror a typical biopharma company, allowing us to support our client's growth from Discovery through Commercial.